School Enrollment and Complains Policy 2022

1.1 Student Pre-Enrolment Information & Refund Privacy Policy

Tuition Fees ( All Subjects )

Applied Knowledge Skills ( Part I )

BT (Business Technology) - 220000 MMK
MA (Management Accounting) - 220000 MMK
FA (Financial Accounting) -220000 MMK

Applied Skills Level ( Part II )

PM (Performance Management) - 240000 MMK
TX (Taxation) - 240000 MMK
FR (Financial Reporting) - 240000 MMK
FM (Financial Management) - 240000 MMK

Strategic Professional (Essentials)

SBR (Strategic Business Reporting) - 300000 MMK
SBL (Strategic Business Leader) - 400000 MMK
Strategic Professional (Options) - 300000 MMK per one subject
  • (1) Student need to pay all of the course fees at the first day of class. If student has paid
    reservation fee, the balance will be paid on the first day of class.
  • (2) Course fees include revision classes.
  • (3) School does not refund course fees once fees have been paid.
  • (4) If a student cannot attend a course for any reason, they can request a refund from
    at the Student Registration Office.
    • (a) A refund of 30% of course fees if the withdrawing student notifies registry staff
      within (10) days of term.
    • (b) No refund will be issued after (10) days of term.
  • (5) Student may request for transfer of Intake under exigent circumstances. The grant
    will be made by at the discretion of NLA FAA in such cases.
  • (6) Each term center will give scholarship for outstanding students.


NLA FAA will not usually cancel classes unless exigent or unforeseen circumstances occur such as unexpected weather condition or political unrest. In these situations related cancellations, notification of the cancellation will be posted on local media outlets and attempts will be made by phone to contact students. If other unforeseen circumstances occur, attempts will be made to contact students prior to the start time of class. If cancellation occurs as above, the school will reschedule the class without additional fee.

In the case of lecturer absence, the school will arrange to substitute the lecturer or tutor to each respective subject in time. If the classes are cancelled due to absence of lecturers, students will be informed by phone two days prior to the date of the cancellation.


Students may request for rescheduling of a class under exigent or unexpected circumstances. The grant will be made by at the discretion of NLA FAA in such cases. All the requests for rescheduling of a class must be made not later than a week prior to the date of the class that is scheduled.


How we may use your personal information
(a) How we will use your personal information. We will use the personal information you provide to us:
  • To supply a Course to you;
  • To process your process your payment for a Course; and
  • - If you agreed to this during the enrolment process, to inform you about similar Courses that we provide, but you may stop receiving these at any time by contacting us.
(b) We may share your personal information
  • (i) If you are a sponsored student, we will share your data, course attendance and test results with your employer or any other party responsible for paying your fees.
  • (ii) With ACCA as the relevant professional body for your Course.
  • (iii) With other business divisions and outsourcing providers that provide relevant services we think might interest you.
  • (iv) With a third party in connection with a change in or corporate structure such as, but not limited to, merger, consolidation, sale, liquidation, or transfer of substantial assets.
  • (v) We may disclose personal information, as permitted or required by law, and to: (i)
    respond to inquiries or requests from governmental or public authorities; (ii) protect our
    rights, privacy, safety or property; (iii) permit us to pursue available remedies or limit
    damages that we may sustain; and (iv) enforce our agreements, including without limitation
    our enrollment terms and conditions.


Student Complaints to NLA FAA

Student Service can be contacted at:
Student Service Office - Nay Lin Aung Finance & Accountancy Academy
Address - No (10) Aung Myay Thar Si Street , Kamayut Township, Yangon.
Email - [email protected] , [email protected] ,
Telephone - +959-442299665, +959-966447847, +959-782515306
If you are not satisfied with the student service office you are welcome to raise your complaint directly to Nay Lin Aung Finance & Accountancy Academy Assistant General Manager.
Contact Person - U Thu Ya Kyaw (Assistant General Manager)
Email - [email protected]
Mobile Phone no - +959-5170105

Student Complaints to ACCA

What can I do if I am still not satisfied with the handling of my complaint We aim to resolve your complaint to a satisfactory conclusion within Nay Lin Aung Finance & Accountancy Academy’s own complaints processes. However, if you have followed our complaints procedure and feel that the complaint has not been handled to your satisfaction,

Our Complaints Procedure

How we will deal with your comment or complaint?
  • - We deal with all comments and complaints seriously and impartially.
  • - We aim to acknowledge your comment or complaint within 3 working days and will aim to provide feedback or resolve the complaint within 10 days of receipt.
  • - We will also let you know of any unexpected delay in dealing with your complaint.
  • - We will draw on the information received from our customer comments and complaints to improve our services and products.
Who will deal with your comment or complaint?
  • - We aim to resolve most issues at the first point of contact. The staff member who receives a complaint is empowered to attend to it.
  • - In complex cases you may receive the response from the person or department who is responsible for that aspect of our work.
  • - If you are not satisfied with the response, you received you can contact the Assistant General Manager of the Nay Lin Aung Finance & Accountancy Academy.

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